The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up […]
Seeing the Forest for the Trees
Systems thinking can help you tame the complexity of real-world problems by providing a structured way of balancing a broad, overall view with the selection of the right level of detail, truly allowing you to “see the forest for the trees”. Only by taking a broad view can we avoid the twin dangers of a […]
The Checklist Manifesto: How to Get Things Right
The New York Times bestselling author of Better and Complications reveals the surprising power of the ordinary checklist We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies―neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer […]
The 22 Immutable Laws of Marketing
There are laws of nature, so why shouldn’t there be laws of marketing? As Al Ries and Jack Trout – the world-renowned marketing consultants and best-selling authors of Positioning – note, you can build an impressive airplane, but it will never leave the ground if you ignore the laws of physics, especially gravity. Why then, they ask, […]
Essentialism: The Disciplined Pursuit of Less
Have you ever found yourself stretched too thin?Do you sometimes feel overworked and underutilized?Do you feel motion sickness instead of momentum?Does your day sometimes get hijacked by someone else’s agenda?Have you ever said “yes” simply to please and then resented it? If you answered yes to any of these, the way out is the Way […]
The Pumpkin Plan
Each year Americans start one million new businesses, nearly 80 percent of which fail within the first five years. Under such pressure to stay alive—let alone grow—it’s easy for entrepreneurs to get caught up in a never-ending cycle of “sell it—do it, sell it—do it” that leaves them exhausted, frustrated, and unable to get ahead […]
The Compound Effect
The New York Times and Wall Street Journal bestseller, based on the principle that little, everyday decisions will either take you to the life you desire or to disaster by default. No gimmicks. No Hyperbole. No Magic Bullet. The Compound Effect is a distillation of the fundamental principles that have guided the most phenomenal achievements in business, relationships, and beyond. This […]
Spark: Take Your Business from Struggle to Significance
Have you ever dreamed of running your own business? Or are you running your own business and wondering how to grow it to the next level? Most startups fail for these key reasons: You started your business without a clear sense of purpose. Poor Management Lack of understanding the customer. David Hilton will pull you […]
The ONE Thing
People are using this simple, powerful concept to focus on what matters most in their personal and work lives. Companies are helping their employees be more productive with study groups, training, and coaching. Sales teams are boosting sales. Churches are conducting classes and recommending for their members. By focusing their energy on one thing at […]
The SCRUM Fieldbook
Based on years of work in the field with scores of companies, including Bosch, 3M, Schlumberger, and Rio Tinto, The Scrum Fieldbook delivers a hands-on, practical approach to rapidly delivering value for companies and organizations. Scrum is the secret weapon behind some of today’s most successful companies. Businesses like Google, Facebook, Amazon, and Apple use Scrum to […]
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