Jim Camp, the world’s #1 negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways. • Out of the blue your best customer demands a huge discount—or else […]

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when […]

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often ‘stuck’ after purchasing. Therefore, all […]

This gorgeous, fully illustrated handbook tells the story of sketchnotes–why and how you can use them to capture your thinking visually, remember key information more clearly, and share what you’ve captured with others. Author Mike Rohde shows you how to incorporate sketchnoting techniques into your note-taking process–regardless of your artistic abilities–to help you better process […]

The author of the legendary bestseller Influence, social psychologist Robert Cialdini shines a light on effective persuasion and reveals that the secret doesn’t lie in the message itself, but in the key moment before that message is delivered. What separates effective communicators from truly successful persuaders? Using the same combination of rigorous scientific research and […]

The Sketchnote Workbook, the follow-up to Mike Rohde’s popular The Sketchnote Handbook, shows you how to take the basic sketchnoting skills you learned in the Handbook and use them in new and fun ways. You think you have fun taking sketchnotes in meetings? Try using them to record your travels. Or start a food journal. Or break out […]

Praise For Zero Limits “This riveting book can awaken humanity. It reveals the simple power of four phrases to transform your life. It’s all based in love by an author spreading love. You should get ten copies of it—-one for you and nine to give away. It’s that good.” —- Debbie Ford, New York Times […]

Noted media pundit and author of Playing the Future Douglas Rushkoff gives a devastating critique of the influence techniques behind our culture of rampant consumerism. With a skilled analysis of how experts in the fields of marketing, advertising, retail atmospherics, and hand-selling attempt to take away our ability to make rational decisions, Rushkoff delivers a bracing […]

A wise and inspiring exploration of the connection between money and leading a fulfilling life. This compelling and fundamentally liberating book shows us that examining our attitudes toward money―earning it, spending it, and giving it away―can offer surprising insight into our lives, our values, and the essence of prosperity. Through personal stories and practical advice, […]

A fresh perspective on what it takes to run a moneymaking small business If you’re a small business owner, you probably started out with a great idea, an entrepreneurial dream, and the willingness to work as hard as you have to. You’re up-and-running, your products and services are selling, and you are working as hard […]