A penetrating examination of the insidious effects of the Internet on our personalities—online and off. Whether sharing photos or following financial markets, many of us spend a shocking amount of time online. While the Internet can enhance well-being, Elias Aboujaoude has spent years treating patients whose lives have been profoundly disturbed by it. Part of […]

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the […]

It’s time to take your business to the next level. Eileen Sharp and Vic Hightower were frustrated. After years of profitable, predictable growth, Swan Services was in a rut. Meetings were called and discussions held, but few decisions were made and even less got done. People were pointing fingers and assigning blame, but nothing happened […]

This work provides entrepreneurs with building blocks to help their companies sustain high performance, play a leadership role in their industries, and remain successful for generations. Readers will discover the five key elements involved in guiding a company to lasting success, a blueprint for managing a thriving company, and plenty of real-world examples.   [button […]

Who would’ve thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, “Delivering Knock Your Socks Off Service” has been completely revised and is better than ever! Still the go-to guide on providing the kind of outstanding service that keeps customers […]

Written in a fast-paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. It is a book to recommend to your friends in industry – even to your bosses – but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. […]

Why is it that some people make dream after dream come true, while others just continue dreaming and spend their lives building dreams for someone else? One simple reason: those that are “successful” have found their SLIGHT EDGE! The Slight Edge is not just another self-help, motivation tool of methods you must learn in order to […]

Marriage should be based on love, right? But does it seem as though you and your spouse are speaking two different languages? New York Times bestselling author Dr. Gary Chapman guides couples in identifying, understanding, and speaking their spouse’s primary love language—quality time, words of affirmation, gifts, acts of service, or physical touch. By learning the five […]