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You are here: Home / Archives for Management

Exactly What to Say

April 26, 2024 By Jeremy Shapiro

Exactly What to Say by Phil Jones

Exactly What to Say: The Magic Words for Influence and Impact by Phil Jones is a practical guide with the tools and techniques needed to communicate effectively in both personal and professional settings. The book is organized into five parts, each covering a different aspect of effective communication. The first part of the book focuses […]

Filed Under: Copywriting, Management, Marketing, Recommended Reading, Sales

Creating a Hiring Bench: Ensuring Your Business Hires the Best Employees

March 6, 2024 By Jeremy Shapiro

How to Hire FAST with a Hiring Bench

Most small businesses start hiring when job positions become available. However, this isn’t the best approach. Why so? Because it’s REACTIVE rather than PROACTIVE. It means you have to act quickly to fill the position, otherwise your business risks falling behind. That’s why many successful companies dedicate time and resources to creating a talent hiring […]

Filed Under: Articles, Human resources, Management, Small Business

Leading vs. Lagging Indicators: Driving Success With Leading Indicators

February 13, 2024 By Jeremy Shapiro

Driving Success With Leading Indicators

When it comes to leading and lagging indicators in business, a great way to think about them is through the athlete analogy.  While every athlete wants to WIN, they can’t change the outcome of a match or competition once it’s over; the result is what it is. Win or lose, all that remains is simply […]

Filed Under: Articles, Lead Generation, Management, Marketing, Sales

Delegation and Coaching

December 7, 2022 By Jeremy Shapiro

Delegation Coaching

The most recent module of our Business Mastery Program dove deep into Delegation & Coaching as a follow up to our Culture, Team Work, and Productive Meetings session. Here is what we touched on from my notes during our workshop:

Filed Under: Business Mastery Notes, Human resources, Management

Crucial Conversations

June 15, 2022 By Jeremy Shapiro

Crucial Conversations

The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up […]

Filed Under: Business Mastery Required Reading, Human resources, Management, Recommended Reading

The SCRUM Fieldbook

December 8, 2021 By Jeremy Shapiro

Based on years of work in the field with scores of companies, including Bosch, 3M, Schlumberger, and Rio Tinto, The Scrum Fieldbook delivers a hands-on, practical approach to rapidly delivering value for companies and organizations. Scrum is the secret weapon behind some of today’s most successful companies. Businesses like Google, Facebook, Amazon, and Apple use Scrum to […]

Filed Under: Business Mastery Required Reading, Human resources, Management, Performance, Recommended Reading

HBR’s 10 Must Reads on Managing People

August 24, 2021 By Jeremy Shapiro

Managing people is fraught with challenges―even if you’re a seasoned manager. Here’s how to handle them. If you read nothing else on managing people, read these 10 articles (featuring “Leadership That Gets Results,” by Daniel Goleman). We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employees’ […]

Filed Under: Business Mastery Required Reading, Human resources, Management, Recommended Reading

8 Reasons Why Employees Quit and What You Can Do to Retain Them

August 19, 2021 By Michael Wight

High turnover is a major problem affects most industries. The national average turnover rate in 2019 was 36.4 percent, a jump of nearly 10 percent from a record of 27 percent in 2018.  The number has increased by 88 percent since 2018. Many people argue that this happens as more people, including younger employees, enter […]

Filed Under: Articles, Entrepreneurship, Human resources, Management, Performance, Small Business

SCRUM: The Art of Doing Twice the Work in Half the Time with David Hilton

November 10, 2020 By Jeremy Shapiro

David Hilton

Do you believe that there’s a more agile and efficient way to get things done? If you’ve ever been startled by how fast the world is changing, Scrum is one of the reasons why. Productivity gains of as much as 1,200% have been recorded and that’s not all! Learn more about Scrum out at our […]

Filed Under: Events, Featured Speakers, Management, Performance, Small Business

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