Exactly What to Say: The Magic Words for Influence and Impact by Phil Jones is a practical guide with the tools and techniques needed to communicate effectively in both personal and professional settings. The book is organized into five parts, each covering a different aspect of effective communication. The first part of the book focuses […]
Creating a Hiring Bench: Ensuring Your Business Hires the Best Employees
Most small businesses start hiring when job positions become available. However, this isn’t the best approach. Why so? Because it’s REACTIVE rather than PROACTIVE. It means you have to act quickly to fill the position, otherwise your business risks falling behind. That’s why many successful companies dedicate time and resources to creating a talent hiring […]
Leading vs. Lagging Indicators: Driving Success With Leading Indicators
When it comes to leading and lagging indicators in business, a great way to think about them is through the athlete analogy. While every athlete wants to WIN, they can’t change the outcome of a match or competition once it’s over; the result is what it is. Win or lose, all that remains is simply […]
Delegation and Coaching
The most recent module of our Business Mastery Program dove deep into Delegation & Coaching as a follow up to our Culture, Team Work, and Productive Meetings session. Here is what we touched on from my notes during our workshop:
Crucial Conversations
The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up […]
The SCRUM Fieldbook
Based on years of work in the field with scores of companies, including Bosch, 3M, Schlumberger, and Rio Tinto, The Scrum Fieldbook delivers a hands-on, practical approach to rapidly delivering value for companies and organizations. Scrum is the secret weapon behind some of today’s most successful companies. Businesses like Google, Facebook, Amazon, and Apple use Scrum to […]
HBR’s 10 Must Reads on Managing People
Managing people is fraught with challenges―even if you’re a seasoned manager. Here’s how to handle them. If you read nothing else on managing people, read these 10 articles (featuring “Leadership That Gets Results,” by Daniel Goleman). We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employees’ […]
8 Reasons Why Employees Quit and What You Can Do to Retain Them
High turnover is a major problem affects most industries. The national average turnover rate in 2019 was 36.4 percent, a jump of nearly 10 percent from a record of 27 percent in 2018. The number has increased by 88 percent since 2018. Many people argue that this happens as more people, including younger employees, enter […]
SCRUM: The Art of Doing Twice the Work in Half the Time with David Hilton
Do you believe that there’s a more agile and efficient way to get things done? If you’ve ever been startled by how fast the world is changing, Scrum is one of the reasons why. Productivity gains of as much as 1,200% have been recorded and that’s not all! Learn more about Scrum out at our […]
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